Shipping Policy – Scandinavia
 

1. Shipping Destinations

We currently ship nail polish and related cosmetic products to the following Scandinavian countries:

· Denmark
· Norway
· Sweden
· Finland
· Iceland

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2. Important Legal & Carrier Restrictions

Nail polish is classified as flammable hazardous material (UN1263) due to its alcohol/solvent content. Therefore:

· Only ground shipping is available within Scandinavia. Air freight is prohibited.
· Orders must be packed in compliance with ADR (European Agreement concerning the International Carriage of Dangerous Goods by Road) regulations.

 

3. Processing Time

· Orders are processed within 1–3 business days (excluding weekends & local holidays).
· During high-volume periods, processing may take up to 5 business days.

 

4. Shipping Methods & Delivery Times

Country Carrier Estimated Delivery Tracking
Denmark PostNord / GLS 2–4 business days Yes
Sweden PostNord 3–5 business days Yes
Norway Posten 4–7 business days Yes
Finland Posti 3–6 business days Yes
Iceland Iceland Post 5–10 business days Yes

Deliveries to remote areas (e.g., Faroe Islands, Svalbard, Greenland) may take longer.

 

5. Shipping Costs

· Standard Ground (tracked):
  · Denmark, Sweden, Finland: 69 DKK / 99 SEK / 9.90 EUR
  · Norway: 129 NOK
  · Iceland: 1,490 ISK
· Free shipping on orders over:
  · 1000 DKK / 1300 SEK / 140 EUR / 1500 NOK / 24,000 ISK

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6. Customs, Duties & Taxes

· Denmark, Sweden, Finland (EU members): VAT is included at checkout. No extra customs fees.
· Norway & Iceland (non-EU):
  · Norwegian orders under 350 NOK: no import fees (changes may apply).
  · Icelandic orders: VAT and potential handling fees are customer’s responsibility.
  · We recommend using our prepaid “DDP” (Delivered Duty Paid) option for Norway/Iceland if available at checkout.

 

7. Restricted Delivery Areas

Due to hazardous goods classification, we cannot ship to:

· PO Boxes (some carriers reject dangerous goods to PO Boxes)
· Mail forwarding addresses
· Svalbard (customs & transport restrictions)

 

8. Lost or Damaged Shipments

· Damaged in transit: Photograph the package and contents within 48 hours of delivery and contact us at [email]. We will file a claim and reship or refund.
· Lost package: If tracking shows “delivered” but not received, check with neighbors or local post office. After 7 business days, contact us to start an investigation.

 

9. Returns & Undeliverable Packages

· Nail polish cannot be returned due to hazardous material regulations (health & safety).
· If a package is unclaimed or address is incorrect, you will be charged for return shipping + a reshipment fee of 49 DKK / 69 SEK equivalent.
 

10. Contact Us

For shipping questions to Scandinavia:
📧 capsulexsales@gmail.com
(Please include your order number and country)

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