1. INTRODUCTION

This Privacy Policy explains how CapsuleX (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website, purchase our products, or interact with us.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation and applicable Scandinavian data protection laws.

2. DATA CONTROLLER

CapsuleX AB
Registered in Sweden
Email: capsulexsales@gmail.com

3. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

3.1 Information you provide

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed via secure providers)

3.2 Automatically collected data

• IP address

• Device and browser information

• Website usage data (cookies, analytics)

3.3 Marketing data

• Preferences and interests

• Subscription to newsletters

4. HOW WE USE YOUR DATA

We process your personal data for the following purposes:

• To process and deliver orders

• To provide customer service

• To improve our website and products

• To send marketing communications (with your consent)

• To comply with legal obligations

5. LEGAL BASIS FOR PROCESSING

We rely on the following legal bases:

• Contract – to fulfill your order

• Legal obligation – accounting, tax compliance

• Legitimate interest – improving services, fraud prevention

• Consent – for marketing communications

6. SHARING YOUR DATA

We may share your data with:

• Payment providers (e.g. Stripe, Klarna)

• Delivery partners

• IT and hosting providers

• Marketing platforms

All third parties are required to process your data securely and in compliance with GDPR.

7. INTERNATIONAL TRANSFERS

If your data is transferred outside the EEA, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by the European Commission

8. DATA RETENTION

We retain your personal data only as long as necessary:

• Order data: up to 7 years (legal requirement in Sweden)

• Marketing data: until you withdraw consent

9. YOUR RIGHTS

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

You may contact us at [Email] to exercise your rights.

10. COOKIES

We use cookies to improve user experience and analyze website traffic.

You can manage cookies via your browser settings.

11. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data, including encryption and secure servers.

12. CHILDREN’S PRIVACY

Our services are not intended for individuals under 16 years of age.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page.

14. CONTACT

If you have questions about this Privacy Policy, please contact:

CapsuleX AB  capsulexsales@gmail.com